Being a hosting customer can be embarrassing - you often have to cope with server downtimes and a poor and sluggish technical support service. On top of that, you need to sign at least in two user interfaces to administer your domains, billing transactions and your site itself. When we launched BANANA Leaf Cafe, we tried to alter all that.
A Pioneering Web Hosting Approach
The Control Panel is the part of the web hosting platform that the clients in fact see. And ninety percent of the hosting vendors out there use one and the same web hosting Control Panel - cPanel. We, however, find cPanel to be antiquated and difficult to use - it simply hinders our work. That is the reason why we reached the decision to employ another Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain name and web site administration options, so you can administer all facets of your web presence from one single place. Also, it has a drag & drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have confirmed that the Hepsia Control Panel is three times faster than other web hosting Control Panels! We have also created a web hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel works.
A Reliable Hosting Service
Your web site has to be available online. This is why we lean on hyper-fast web hosting servers powered by the proven mix of Linux and Apache. We are also working with four world-class datacenters where you can host your site. This allows us to offer a 99.9% uptime guarantee.
A Client-Focused Modus Operandi
Last, but most certainly not least - we are there for you! We have Live Chat technicians who are there to respond to all your pre-sale enquiries and to help you settle small technological issues. We have an excellent 24/7 tech support service. We offer a 1-hour support ticket response time guarantee, but in most situations our customer care team members reply to support tickets in less than 20 mins!