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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A context menu will appear. It includes detailed info about all the actions that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich array of video tutorials describing how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, take a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by actual people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can contact our excellent team of support engineers available 24-7-365 and eager to assist you with any problem. Each support ticket you submit will be answered in less than 1 hour (the average ticket response time is just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 244786

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com